Getting to the root of your Microsoft SQL Server problems 

SQL Server is the world’s leading database for mid-market ERP software applications, with the ability to process thousands of simultaneous queries and operations.

However, understanding SQL Server and the wealth of tools available for monitoring performance is vital to ensuring that faults are correctly detected and issues rapidly resolved when ERP users find their systems slowing down or ‘hanging’ completely without warning. 

If system performance problems remain unresolved for any length of time the business consequences can be significant, as it’s not just system users who become frustrated, customer service suffers too.

Need help overcoming your SQL Server performance problems?

At Kinetek, we can help you to get to the bottom of your SQL issues. 

‚ÄčWe take the time to understand precisely how the problem manifests itself:

  • slow inputting of orders / transactions
  • slow response times to queries
  • application ‘hangs’ or ‘crashes’
  • slow screen draw
  • slow report generation

We undertake a thorough evaluation of the SQL Server deployment:

  • we check whether the database deployment meets the minimum requirements recommended by Microsoft and their sizing documentation
  • we identify the precise application activity where the performance problem is manifested
  • we use SQL’s inbuilt tools to monitor the problem as the user experiences it

We undertake a thorough evaluation of the entire IT environment:

  • we look at all the IT resources involved in the tasks that are underperforming
  • we perform tests to rule out factors such as network latency and under specified end-user devices such as old PCs
  • we run further diagnostics to see whether overall ‘system load’ is a factor in the manifestation of the problem

Once we’ve completed our analysis we’ll come back with recommendations for resolving the problem. It may be something as simple as tuning the database or it may involve improving the specification of some part of the system.  

Whatever the problem we have the SQL Server experience and systems know-how to get to the bottom of the issue quickly and propose remedies that work.

If your business is struggling with performance problems that appear to be SQL Server related, get in touch by emailing info@kinetek.co.uk or calling 01625 531413.


SQL Server Trouble Shooting Insights

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